299bet cim Terms & Conditions — Complete Guide in English

1 General Terms & Conditions

These terms and conditions form a legal agreement between 299bet cim and all its users. By accessing or using the 299betcim.bet website, you agree to abide by these terms.

These terms apply in both English and Bangla. In the event of any conflict, the original English version shall prevail, though the Bangla version is equally valid for the convenience of users in Bangladesh.

299bet cim reserves the right to modify, amend, or update these terms and conditions at any time. Continued use of the site after any changes will be taken as your acceptance of the updated terms.

• This service is open to adults aged 18 and above only.
• This service is not available in countries or regions where online gaming is prohibited.
• This service is for personal use only and may not be used for commercial purposes.
• No employee of 299bet cim or their immediate family members may use this service.

2 Account Registration & Verification

To open an account with 299bet cim, a valid mobile number and password are required. All information provided during registration must be truthful and accurate. Accounts created using false information may be closed at any time and all balances may be forfeited.

Each person may create only one account. Creating multiple accounts from the same device, the same IP address, or the same payment method is strictly prohibited.

• Your account password should be known only to you — never share it with anyone.
• Renting, selling, or transferring your account is strictly prohibited.
• If you notice a suspicious login, contact support immediately.
• It is recommended that you keep two-factor authentication enabled on your account.

3 Deposit & Withdrawal Policy

Deposits at 299bet cim can be made via Mobile Pay, Nagad, and other approved payment methods. The minimum deposit amount is ৳100. There are no deposit fees, though your mobile banking provider may apply their own charges.

The minimum withdrawal amount is ৳500. Withdrawals can only be made to the same payment method used for the deposit. Withdrawals via Mobile Pay and Nagad are typically processed within 15–30 minutes.

• Withdrawals may be held if wagering requirements have not been fulfilled.
• Withdrawals on suspicious transactions will not be approved without verification.
• The maximum withdrawal in a single day is ৳2,00,000.
• Once processing has begun, a withdrawal request cannot be cancelled.

4 Bonus & Promotion Terms

299bet cim offers a range of bonuses — welcome bonuses, reload bonuses, cashback, free spins, and more. Each bonus comes with its own terms and wagering requirements, which are clearly stated on the bonus offer page.

To claim the welcome bonus, a promo code must be entered at the time of your first deposit. The bonus can only be claimed once and applies to new accounts only. Bonus funds cannot be withdrawn directly — wagering requirements must be met first.

• Bonuses are generally valid for 7 to 30 days — any unused bonus will expire at the end of this period.
• Multiple bonuses cannot be active at the same time.
• If bonus abuse is detected, the bonus and any associated winnings will be forfeited.
• Separate wagering requirements also apply to winnings from free spins.
• Certain games may be excluded from bonus wagering — please read the details of each offer.

5 Betting Rules

All bets placed on 299bet cim are considered final — once confirmed, they cannot be changed. In Sports Betting, no bets other than live market bets are accepted after a match has started.

The minimum bet amount varies by game and market. Generally, the minimum is ৳50 for Sports Betting and ৳10 for casino games. Maximum bet limits differ by game and may vary based on your account's VIP level.

• Incomplete bets resulting from technical issues will be cancelled and the amount refunded.
• If a sports event is cancelled or postponed, the bet will be voided and the stake returned.
• In the event of odds changes, the odds at the time the bet was accepted will apply.
• Placing bets on opposing outcomes of the same match across multiple accounts (arbitrage) is prohibited.

6 Prohibited Activities

The following activities are strictly prohibited on 299bet cim. Engaging in any of them will result in account closure and forfeiture of your balance.

• Attempting to launder money or process illegal funds through 299bet cim.
• Using bots, automation software, or any unfair technical advantage.
• Deliberately exploiting any technical glitch or bug in a game.
• Attempting to access another player's account.
• Registering under a false identity or using someone else's information.
• Deliberately exploiting loopholes in bonus terms.
• Participating in match fixing or event manipulation.

7 Account Cancellation & Suspension

You may request to close your 299bet cim account at any time. Contact support and make sure to withdraw any remaining balance before the account is closed.

299bet cim reserves the right to suspend or terminate your account under the following circumstances:

• If evidence of a terms violation is found.
• Failure to pass KYC verification or if false information is found.
• For accounts inactive for an extended period (12 months+).
• In compliance with a court order or directive from a regulatory authority.

For inactive accounts, an administrative fee of ৳100 or 10% of the balance (whichever is lower) may be charged each month after 12 months of inactivity.

8 Privacy & Data Protection

299bet cim collects, stores, and processes your personal information solely for the purpose of operating its services. We do not sell your data to third parties.

For more information, visit our Privacy Policy Read the page. It contains full details on how your data is collected, used, and protected.

• Your financial information is protected with SSL encryption.
• Payment information is not stored on our servers.
• You may request to view, correct, or delete your personal data.

9 Responsible Gaming Policy

299bet cim is committed to responsible gaming. Betting should be enjoyable — we provide a range of tools to make sure it never becomes a problem.

• Deposit Limit: Set daily, weekly, or monthly limits.
• Session Timer: A reminder system to let you know how long you have been playing.
• Cooling-Off: Take a betting break for anywhere between 24 hours and 30 days.
• Self-Exclusion: Option to permanently close your account.

To find out more, contact us Responsible Gaming View Page.

10 Limitation of Liability

299bet cim will not be held responsible under any circumstances for the following:

• Loss of game progress or bets due to an internet disconnection.
• Account information theft due to user negligence.
• Delays caused by issues on the part of a third-party payment provider.
• Force majeure events — natural disasters, government directives, and similar circumstances.
• Financial losses resulting from the player's own decisions.

11 Dispute Resolution Process

For any dispute or complaint, please write to support@299betcim.bet with full details. Our team will respond within 48 hours.

If your issue is not resolved at the first stage, you may file a formal complaint with the 299bet cim complaints department. Should it remain unresolved, you can escalate the matter to the licensing authority.

• Complaint filing deadline: within 30 days of the incident.
• System logs and game records will be treated as conclusive evidence.
• The relevant balance may be placed on hold while a dispute is ongoing.

12 Changes to Terms & Their Effective Date

299bet cim may update these terms and conditions at any time. For significant changes, advance notice will be sent via SMS or email to your registered mobile number.

If any part of these terms is found to be legally unenforceable, the remaining provisions will continue to apply in full. This agreement is governed by international gaming law.

For any questions or assistance: support@299betcim.bet · Last Updated: January 2026